Shipping policy

JONI Shoes Australia Pty Ltd

Shipping & Delivery Policy

Last updated: 11 March 2026

Order Processing

·        Orders placed before 12:00pm AEST on business days are generally dispatched the same day.

·        Orders placed after this time or on weekends or public holidays will be dispatched the next business day.

·        During promotional periods dispatch may take an additional 1–3 business days.

Shipping within Australia

·        Standard Shipping: estimated 2–5 business days.

·        Express Shipping: estimated 1–3 business days.

·        Shipping prices are displayed at checkout.

International Shipping

International orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer.

Tracking

Once dispatched you will receive a shipping confirmation email with tracking information.

Delivery Delays

Delivery timeframes may vary due to carrier delays or peak seasonal demand.

Incorrect Address

We are not responsible for delays or lost parcels resulting from incorrect shipping information provided by the customer.

Contact

For shipping enquiries contact hola@jonishoes.com.au.